Booking policy
Please arrive 15 mins in advance of your ticket time to allow for parking. In the event that you miss your allocated time, we reserve the right to decline entry to the farm. Tickets/vouchers are non refundable Please read carefully before purchasing tickets.
TICKETS
Please take the time to read and check your order at each stage of the ticket process. We are unable to amend your booking once purchased. You can amend your own booking up to seven days before the booking date by using the button on your booking confirmation email (subject to availability – tickets cannot be exchanged for higher priced tickets).
Tickets cannot be cancelled or refunded and your ticket is only valid for the session that you have purchased and cannot be used for any other session.
Please bring along your confirmation with you on the day either on your smartphone or printed out. We must keep control of the number of people on the farm at any time so you will need a ticket for every member of your group with absolutely no exceptions. We reserve the right to cancel an event. In the event of an event cancellation by the host, you will receive a voucher for a future Spilmans event for the total amount in full.
Vouchers are only able to be spent on pumpkins.
Activity prices are not per group but for individuals. ie the 4 activity vocher can be used for 4 individuals to do one activity each or one person can do 4 different activities. it is not a group price.
Carers is one free ticket per one paying disabled guest. Accepted Documentation: Access card or max card shown on arrival.